Thank you for shopping with Ash and Grit Design Co.! We’re proud to offer custom, made-to-order apparel shipped directly to your door. Please review our shipping policy below for details on processing times, delivery estimates, and more.
📦 Order Processing
All of our products are made to order. Once you place an order, please allow 2–7 business days for order processing and production before shipping. This includes time for printing, quality checks, and packaging.
🚚 Shipping Times
Shipping times vary based on your location. Below are general estimates:
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United States: 3–7 business days
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Canada: 5–10 business days
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Europe: 5–10 business days
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International: 7–20 business days
Please note: These are estimates and not guarantees. Delivery times may vary due to high demand, customs delays, or carrier issues.
📫 Shipping Rates
Shipping costs are calculated at checkout based on your location and order weight. We occasionally offer free shipping promotions, so be sure to subscribe to our newsletter for updates.
❗ Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking updates to appear.
📍 Lost or Delayed Packages
If your order is marked as delivered but you haven’t received it, please:
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Check with neighbors or your local post office
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Confirm your shipping address was correct
If the package is still missing, contact us at ashandgrit.designs@gmail.com within 14 days of the marked delivery date. We’ll do our best to assist.
🛑 Incorrect Addresses
Please double-check your shipping address before submitting your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
💬 Contact Us
If you have any questions about shipping or your order, feel free to reach out at:
📧 ashandgrit.designs@gmail.com